Careers

Quality Assurance Manager

Strongsville, OH, USA

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This position requires the use of information or access to technology which is subject to the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR). All applicants must be U.S. persons within the meaning of ITAR/EAR. ITAR/EAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee.

We are a federal contractor. / Equal Opportunity Employer / Affirmative Action Plan/ Minorities / Females / Veterans / Disabled /Drug-Free Workplace / E-Verify


Quality Assurance Manager

Core Responsibilities:

  • Compliance/Certification
    • Maintain the ISO 9001:2015 - compliant Quality Management System, including acting as primary contact and coordinating training support.
    • Ensure Management reviews are conducted to provide for systems review.
    • Manage Internal Audit Program.
  • New/ChangeProduct/ProcessValidationandoverseemanagement ofvalidationactivities
    • Overall product quality, from raw materials to WIP to finished goods (including but not limited to root cause investigations, timely corrective actions).
    • Ensure appropriate protocols are written, identified actions are completed, inclusive reports are written.
    • Management of Implementation and Documentation of IQ, OQ, PQ
    • Ensure timely and conclusive validations.
    • Oversee QC testing efforts.
    • Participate in Design Reviews, including Technical Reviews, Feasibility Discussion, and Failure
  • Complaint/CorrectiveActionManagement
    • Act as direct contact (where appropriate) or manage contact for customer quality-related issues; coordinate course of action for alleviating and resolving concerns and providing timely responses.
    • Identify corrective/preventive actions for continuous improvement (effectively implemented and closed in a timely manner) and quality improvement as needed for Production and Business Unit Goals.
    • Ensure completion of necessary paperwork such as Alerts, and other relevant documents.
    • Ensure Root Cause Analyses are conducted to establish reasons and solutions for Quality matters.
    • Manage site calibration program.
    • Regulatory compliance (Prop65, REECH, etc.).
  • Usedata-basedinformation todriveScrapReduction,elimination ofNon-Valueactivities,and On-TimeDeliveryimprovement todriveactionneededfortheQualityandRegulatory
    • Use charts/graphs/data to lead/support scheduled meetings.
    • Offer input for areas of improvement in products, processes, and procedures. Manage internal Material Review Board, tracking expired and non-conforming product and actions needed.
  • ManageDepartment
    • Manages talent acquisition and develops new hire on-boarding plans as needed.
    • Provides frequent performance feedback and completes annual reviews for the team.
    • Guides the Quality team to manage daily production activities with minimal direct supervision.
  • Cross-functional leadership. Collaborate with colleagues in other departments on non-conformances, corrective actions, and process improvements.
  • Performs other duties as assigned, Additional job activities as may be required by the department.

Minimum Educational Qualifications:

  • Bachelor's Degree Business Administration, Quality, Engineering, Operations or related field required, certification to internal auditing preferred.

Minimum Experience, Skills and Qualifications:

  • 6+ years in a Quality Management experience, preferably in Manufacturing, Stamping.
  • 2+ years in a QC Managers role
  • 3+ Experience working with Tier 1, Tier 2 Automotive Customers, and Military
  • Knowledge/experience with ISO9001:2015 or equivalent, quality system requirements required.
  • Ability to use MS Office Tools such as Word, Excel, Project (or other project management software), Access and MiniTab (or other statistics software).
  • Ability to build respect/trust within internal staff/other functional leaders as well as external customers.
  • Excellent interpersonal, communication (verbal and non-verbal), and presentation skills.
  • Possesses excellent time management, prioritization abilities, and strong project management skills.
  • Highly motivated, detail-oriented, and eager to drive needed change.
  • Demonstrated ability to autonomously make strategic decisions.
  • Must possess comprehension and reasoning skills used to understand and collect data, interpret technical instructions, and draw valid conclusions.
  • Ability to apply advanced mathematical concepts and theory such as geometry, statistics, algebra, calculus, and differential equations to address engineering issues.
  • Demonstrated ability to analyze data and make sound, enterprise-first, problem-solving decisions.
  • Ability to travel occasionally for customer visits.
  • ASQ Certified Quality Engineer a plus

General Information

U.S. Equal Opportunity Employment Information (Completion is voluntary)

In compliance with federal and state equal opportunity laws. Applicants are considered for employment without regard to race, color, religion, gender, national origin, age, military status, or the presence of a disability which is subject to reasonable accommodation, veteran status, or any other status protected under local, state or federal laws.

Eberhard is an Equal Employment Opportunity/Affirmative action employer. As a federal contractor, we are required to compile the following information in order to comply with federal Equal Employment Opportunity and Affirmative Action requirements. The information you provide is strictly on a voluntary basis and failure to supply it will not in any way affect your employment.

Gender

AMERICAN INDIAN/ALASKAN NATIVE:
A person having origins In any of the original peoples of North America and South America includlng Central America), and who maintain tribal affiliation or community attachment.

ASIAN:
A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam.

BLACK or AFRICAN AMERICAN:
A person having origins in any of the black racial groups of Africa.

HISPANIC or Latino:
A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race.

NATIVE HAWAIIAN or PACIFIC ISLANDER: A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands.

TWO or MORE RACES:
All persons who identify with more than one of the above five races.Persons from Brazil, Guyana, Surinam or Trinidad should be classified according to their race and would not necessarily be Included in this group.Persons of Portuguese or Italian heritage who have names that are similar to Spanish surnames in spelling or pronunciation, or persons who acquire a Spanish surname through marriage, are not included in this category.

WHITE:
A person having origins In any of the original peoples of Europe, the Middle East, or North Africa.

Please indicate the ethnic group with which you identify.
(A definition of each ethnic group is provided above)

If you believe you belong to any of the categories of protected veterans listed below, please indicate by checking the appropriate box. As a Government contractor subject to VEVRAA, we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.

A disabled veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service connected disability.

A "recently separated veteran" means any veteran during the three­ year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An Active wartime or campaign badge veteran means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war or in a campaign or expedition for which a campaign badge has been authorized, under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Are you a protected veteran?

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?
Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities .To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?
You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
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  • Cancer
  • Diabetes
  • Epilepsy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Schizophrenia
  • Missing limbs or partially missing limbs
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)

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